Our Case Studies
Explore how Blucom has helped South African businesses unlock growth, reduce costs, and deliver seamless digital experiences.
Real Results for Real Businesses
Deep dives into the challenges our clients faced and how Blucom's solutions delivered measurable outcomes.
Reverse data billing
Banking
Implemented zero-rated access to their banking app, resulting in a 28% increase in daily active users and significantly higher customer satisfaction by eliminating data cost concerns.
28%
increase in daily active users
Reverse data billing
Enterprise
Enabled data-free betting and account management, reducing drop-off rates during the onboarding process by 35% and increasing customer retention.
35%
reduction in drop-off rates
Voice & Messaging
Enterprise
Our Enterprise clients have increased their marketing reach by using messaging as a tool for advertising and announcements to a broader client base. This has driven more clients to their gaming platform and events.
Voice & Messaging
Retail
Our retail space has utilised bulk messaging for their transactions, Sales Announcements and New Product Launches
Voice & Messaging
Business Process Outsourcing (BPO)
Our Call centre clients have used the messaging platform for customer logins (OTP), notifications, Surveys & Feedback from customers
Identity & Fraud
Financial Services
A leading financial institution partnered with XDS to streamline customer onboarding and reduce fraud. By implementing our DOVS and biometric verification, they achieved: 60% reduction in onboarding time and 50% decrease in identity fraud. Results achieved within the first six months.
Reverse data billing
Banking
Implemented zero-rated access to their banking app, resulting in a 28% increase in daily active users and significantly higher customer satisfaction by eliminating data cost concerns.
28%
increase in daily active users
Reverse data billing
Gaming
Enabled data-free gaming and account management, reducing drop-off rates during the onboarding process by 35% and increasing customer retention.
35%
reduction in drop-off rates
Reverse data billing
Education
Through Reverse Data Billing we have empowered over 1000 students with access to the internet in rural areas improving learning and upliftment.
Reverse data billing
Payment terminal solution
This solution removes connectivity friction, ensuring that payment terminals remain always online and transaction-ready, while shifting data cost management to the organization best equipped to handle it.
Reverse data billing
Workforce
Enabled over 2000 staff members have the ability to work on thefield or remotely with no data constraints.
Voice & Messaging
Enterprise
Our Enterprise clients have increased their marketing reach by using messaging as a tool for advertising and announcements to a broader client base. This has driven more clients to their gaming platform and events.
Voice & Messaging
Retail
Our retail space has utilised bulk messaging for their transactions, Sales Announcements and New Product Launches.
Voice & Messaging
Business Process Outsourcing (BPO)
Our Call centre clients have used the messaging platform for customer logins (OTP), notifications, Surveys & Feedback from customers.
Identity & Fraud
Financial Services
A leading financial institution partnered with Blucom to streamline customer onboarding and reduce fraud. By implementing our DOVS and biometric verification, they achieved: 60% reduction in onboarding time and 50% decrease in identity fraud. Results achieved within the first six months.
