Voice & messaging

Voice & Messaging

USSD is a quick and affordable way to access mobile services without the internet or advanced devices. USSD works on any phone (Smartphones or basic handset) for real time menu driven services.

Bulk SMS

Sending a large number of messages to communicate with hundreds or thousands of people in real time.

Types of Bulk:

Targeted marketing
messaging

Types of Bulk:

Immediate 2-way communication

Types of Bulk:

Effective and safe communication

Features on platform

SMS composure

Offers users the ability to compose single or build messages at their own timeline.

Dashboard

A control centre providing real-time information for all sms functions.

APN

Quick and Simple Integration through HTTP APN.

Reporting

Ability to access usage, billing and campaign reports.

Campaigns

Allowing clients to access, modify and control their sms campaigns.

Number control

User have the ability to add , block and confirm trigger numbers on portal.

WhatsApp for business

Our WhatsApp Business-powered communication channel is designed to help businesses connect with customers more efficiently and meaningfully. With robust features and CRM integration.

CRM Integration

Templated messaging

Quick replies & Real
time chat

Any-file transfer

Voice

SIP trunking

Scalable, cost-effective voice connectivity.

Unified Communications-as-a-Service (UCaaS)

A fully featured cloud phone system with chat, presence, and video.

Contact Centre-as-a-Service (CCaaS)

A modern, cloud-based contact centre solution to enhance customer experience.

MS Teams Calling

Integrate your telephony directly into Microsoft Teams for a unified collaboration experience.

Communication & Engagement

Real results from businesses transforming customer interactions with Blucom's messaging and engagement platform.

Voice & Messaging

Enterprise

Our Enterprise clients have increased their marketing reach by using messaging as a tool for advertising and announcements to a broader client base. This has driven more clients to their gaming platform and events.

Voice & Messaging

Retail

Our retail space has utilised bulk messaging for their transactions, Sales Announcements and New Product Launches.

Voice & Messaging

Business Process Outsourcing (BPO)

Our Call centre clients have used the messaging platform for customer logins (OTP), notifications, Surveys & Feedback from customers.